POLICIES


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TERMS & CONDITIONS





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Monday 9:00AM - 5:00PM
Tuesday - Saturday 10:00 AM - 7:00 PM
Sunday's By Appointment Only



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We recognise your desire to make the most of your time. This is why we have extended our operating hours for this season, To ensure you have ample opportunity to enjoy all the exciting activities, as well as time for a massage and other treatments until 8:00 PM, please consult our reception. Additionally, reach out to your Guide or Group Operator in advance to secure your bookings.



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We kindly request that any cancellations or rescheduling be communicated at least 24 hours in advance.

A 50% deposit is required to confirm your appointment, and this should be made at least 18 hours prior to your scheduled treatment.

Please note that cancellations made on the day of the appointment, as well as no-shows, will result in the full payment being retained and may be applied to your checkout bill at the hotel reception. Thank you for your understanding.